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2018 new Family clothes Style Set Cartoon Sweaters Mather Daughter/Son’s Family Matching Outfits Women & Girls Sweaters Clothes

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14-28 Days
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Easy returns and refunds
Free shipping worldwide

Friendly Reminder

Price is for ONE size only, NOT for WHOLE Family!

It is Asia Size, please check below “Size Chart” for measurement (unit: cm) !
It is manual measurement, maybe +/- 1-4cm tolerance!
For any confusion or question, please feel free contact us before buying!





一,关于商品

泰蝶毛织有着10年的运作经验,质量值得信赖,所有产品都经过严格的质检流程,保证每款出货产品达到合格,请放心购买.

二,关于色差

由于产品在拍摄过程因灯光,环境以及不同显示器显示的色彩不同灯原因,存在一定的色差,希望各位亲能谅解.

三,关于发货

本公司在收到订单3-7天后发货,请客户在收到货后务必先检验产品,如因快递原因导致产品受损,你可以拒签并及时联系客服,如对商品有疑问,请尽快与我们联系,我们将尽心为你服务

四,关于退货

支持7天无理由退货,请你确保商品符合退货条件:未经穿着,未经洗涤,吊牌完整,不影响二次销售行为!

五,关于尺寸

手工测量会有1-2厘米的误差,如对尺寸严格要求者慎拍,购买时请根据个人真实尺寸购买.这样才会穿的合身!

六,支持定做,一件代发

顾客可来图定制,样板费在确定订单后退还,本公司也支持一件代发,欢迎新老客户大量批发.


东莞市大朗泰蝶毛织厂

地址: 东莞市 大朗镇大井头盈丰五街22号

联系人:伍先生 (销售经理)

电话:0769 -33315506

手机:18664185428

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmilysStores (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.smilys-stores.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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