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Free Worldwide Shipping

2020 Year of The Rat The New 925 Sterling Silver Buckthorn Red Rope Bracelet Ins Cute Niche Little Mouse Embrace Shine Zirconia

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14-28 Days
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Material: Original Silver
Color: Silver , Rose
Perimeter: About 18cm (About 7 inches)

Type: 925 Sterling Silver Bracelet
Style: Fine Jewelry Red rope Bracelet
occasion: Birthday present, Travel memorials , Party
packing: Independent packing
*These pictures are just for better presentation of the product. The other things in the picture are just decorations. Just only one piece of Jewelry only to sale , and other things are not include.



Shipping

After payment of your order, we will ship the order within 5 days (Except holidays).

About color

As for color, coloring of products on the pictures is fully consistent with the original. But due of the peculiarties of the photography (flash of camera lighting, monitor setting), the colors on the pictures and the real color of products slightly different, It can not be avoided. If you are very picky about choosing colors of the product, please make an order carefully.

About size

Be sure before purchasing please review our model of product, becase some of models are similar, if ou can’t sure your

equipment model, please consult with us.

Returns and Exchanges Policy

We accept return and exchange if the item has any defect. Please contact us within 15 days regarding any issues. We will do our best to provide you a pleasant shopping experience. We always try our best to achieve your satisfaction, if there have any issue or concern with your purchase, please feel free to contact us.

Feedback

Dear customer, Please leave us your positive feedback if you are satisfied with our service. You will be greatly appreciated. If you have any questions or concerns, please kindly contact us. We will do our best to help you solve the problem.

Contact US

Please feel free to contact us.We will respond within 24 hours (excluding the weekends and holidays).

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmilysStores (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.smilys-stores.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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