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Itead Sonoff Touch EU US Wifi Wall Touch Switch 1 Gang 1 Way Wireless Remote Light Relay App Control Work with Alexa Google Home

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Itead Sonoff Touch EU US Wifi Wall Touch Switch 1 Gang 1 Way Wireless Remote Light Relay App Control Work with Alexa Google Home

NOTE: The switch must be powered up through Lin (Live input) and Nin (neutral input). While Lout is Live output.
The Sonoff Touch smart wall switch is a 1 gang touch control luxury crystal glass panel wall switch.
The wireless wall switch can be added to iOS/Android App eWeLink via WiFi,
allowing users to remotely turn on/off connected LED and lights from anywhere at any time.
With this touch light switch, users can check real-time light status on their smartphones.
The remote wall switch’s LED backlight lets users easily find and turn on the lights at night.
The WiFi wall switch can be used to control lights or home appliances.
Upgrade your home with this modern, fashionable alternative to traditional light switches.

  • Touch ON/OFF
  • Remote ON/OFF – Turn lights on/off from anywhere
  • App Support – Free iOS and Android mobile App eWeLink
  • Sync Status – Real-time device status provided to App
  • Timing – Set scheduled/countdown timers to turn on/off at specified time
  • Share Control – Control your smart home together with your family
  • Scene – Turn on/off a gang of devices with one tap
  • Smart Scene – Can be triggered on/off by temperature, humidity or other conditions(Need support by Sonoff TH10/16 with sensor)
  • Voice Control – Works perfectly with Amazon Alexa, Google Home
  • Remote ON/OFF
  • Single/repeat/countdown timing
  • Share control
  • Group/scene management
  • Works with Amazon Echo, Echo Dot, Amazon Tap
  • Works with Google Home
  • Works with Google Nest

  • Standard: EU/US-AU
  • Power Supply: 90~250V AC
  • Max. Current:2A
  • Max. Power:400W
  • Color: White
  • Wireless Standard: 802.11 b/g/n
  • Security Mechanism: WPA-PSK/WPA2-PSK
  • Enclosure Material: ABS+Toughened Glass Panel
  • Gang: 1
  • EU Standard Dimension:86*86*34 (mm)
  • US Standard Dimension:120*78*34 (mm)

Works With Amazon Alexa:

This product works with Amazon Alexa. You can ask Alexa to control the device with the following voice commands. Please note that only US/UK English and German voice commands are supported now.
Try out these phrases ( {deviceName} should be the name of your device):
Alexa, turn on {deviceName}
Alexa, turn off {deviceName}
Alexa, turn {deviceName} off
Alexa, turn {deviceName} on
Alexa, schalte Gerätename ein
Alexa, schalte Gerätename aus

Problems and Solutions:

Read the detailed FAQ on Itead Smart Home Forum. If below answers can’t solve your problem, please contact us directly.

1. My device has added successfully but stays “Offline”.

Answers: The newly added device need 1-2 min to connect to your router and the Internet. If it stays offline for a long time, please judge the problem by the green led status:
1.1. Green led quickly blinks one time and repeats, which means device failed to connect to the router. The reason may be you have entered wrong WiFi password or your device is too far away from the router, which causes a weak WiFi signal. The device can not be added to the 5G-wifi-router, only the 2.4G-wifi is OK. At last, make sure that your router is MAC-open.
1.2. Green led slowly blinks one time and repeats, which means the device has connected to router and server but failed to be added to the device list. Then power on the device again, if it still not working, just add the device again.
1.3. Green led quickly blinks twice and repeats, this means the device has connected to the router but failed to connect to the server. Then please confirm your WiFi router works normally.

2. Why the APP can’t find the device in pairing status?

Answers: That’s because of your phone’s cache. Please close the WLAN of your phone then open it after a minute. At the same time, please power off the device if you can, then power up to try again.

APP Features:

1. WiFi remote control and device state

Turn on/off by tapping on device icon. Device state always simultaneous display on APP.

2. Share Control

The owner can share the devices to other eWeLink accounts. While sharing devices, both should stay online on eWeLink. Because if the account you want to share is not online, he/she will not receive the invitation message.
How to make it possible? Firstly click Share, input the eWeLink account (phone number or email address) you want to share, tick the timer permissions (edit/delete/change/enable) you want to give, then click Next. The other account will receive an invitation message. Click Accept, the device has shared successfully. The other user will have access to control the device.

3. Timing

Support max 8 enabled single/repeat/countdown timing schedules each device. Preset timers can work even network is unavailable, but the device must keep power on.

4. Set default power on status

In Device Setting, you can set default device status: ON or OFF when the device is power on.

5. Scene/Smart Scene

Scene allows triggering on/off your devices automatically. Scene Settings is in the upper right corner of Device List. You can set up scenes or smart scenes to trigger on/off the device.
Users should select “Click to execute” in the condition, add different existing devices, name the scene and save it.

6. Security mechanism

One device one owner. Other people can not add the devices that have already been added. If you want to add your device to another account, don’t forget to delete it first.

7. Update

It will auto-remind you of new firmware or version. Please update as soon as you can.

(1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
(2) Payment must be made within 3 days of order.
(3)If you can’t checkout immediately after auction close,please wait for a few minutes and retry Payments must be completed within 3 days.

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

About Received

1. Please check the tracking information on tracking website. The Estimated Delivery Time is depending on what shipping method you chose.
2. If any problems when you take over the goods, please contact us by message, e-mail, or trade manager.
3. After received the parcel, please check the package and item, carefully. Please contact me immediately if you have any problems.

About Return & Refund

1. Regarding the Quality, Before shipment we will check each product.
But we can not promise all goods 100% arrived in perfect condition, It is very hard.
As we all know, we will have an international shipping.It will have a long shipping time, so it may be Shaked or Squeezed during the transportation.we can not control the transportation.
But if it was due Non-human damage , you can please contact us immediately. Please Note: Men-made Defects or Artificial Damage are not guaranteed, such as damage by the wrong using method, water damage and so on.
2. Please contact us ASAP if you find the product may have some problems. After we confirm this issue. we will give you a properly solution.
3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
4. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
5. We will bear all the shipping cost if the product(s) is (are) not as advertised.

1. We rely on our reputation and customer satisfaction to succeed. Therefore, your feedback is extremely important to us.
2. Please leave a positive feedback for us if you are satisfied with our goods and service.
3. We maintain high standards of excellence and strive for 100% customer satisfaction!
4. Please give us the opportunity to solve the problems. We understand the concerns and frustrations you may have, and we will try our best to solve the issues.
5. We hope that you can contact us BEFORE you give us a neutral or negative feedback.
6. It is impossible to solve the issues if we do not know about it! Hope you can understand this.
7. If you have any problems or concerns about your purchase, Please feel free to contact us.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmilysStores (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.smilys-stores.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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