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Pet Bird Cages Chewing Playing Toys Small Big Parrot Cockatiel Parakeet Colorful Wooden Blocks Swing Food Grade Toys

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14-28 Days
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Many thanks for your order firstly, please kindly notice the following:

Russian friends please pay attention:
1. Provide full name.
2 .Package needs 20 – 60days to reach you,sometimes ,it takes more days .
Brazilian friends please pay attention:
Most package need 20 to 50 days, but few package need 70 to 90 days or more time, it’s normal.
Features:
100% brand new and high quality.
Style: As the picture
Size: 40*15cm

Package Includes:
1 x parrot swing cage toy
Notice:
1. Due to the light and screen difference, the item’s color may be slightly different from the pictures. Please understand. Make sure you don’t mind before you bid.
2. Please allow 1-3mm differences due to manual measurement.

Welcome to our online store. Here you will find bird toys for all sizes, as well as a variety of perches, rope coils and boings, bird toy parts, Birdie Binkies and talon toys. My family and friends have been handcrafting bird toys for nearly 30 years and specialize in natural, shreddable and foraging toys. Most importantly, bird safety is our number one priority – we don’t just carry toys that are cheap or popular, we carry toys that are SAFE and those of which always adhere to the following standards:
Bird Safe Hardware – NO lead or zinc
Food Grade Colors- NO dangerous chemicals
100% Natural Fiber Rope- NO synthetics
Veggie Tanned Leather – NO chrome tanning
Non-Toxic Wood – NO treated or toxic species

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SmilysStores (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.smilys-stores.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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